Delivery

Standard delivery via Parcelforce to UK Postcodes* is FREE
Please include a mobile number on your order and Parcelforce will send you a text when your parcel is on its way. We pack and send orders Monday to Friday. If orders are placed by 12 noon we will endeavour to dispatch that day and your parcel should arrive within 4 working days. Please note this does not include weekends or Bank Holidays.

Express Delivery £3 additional charge per order
If you require your parcel urgently we do offer an express service for an additional cost of £3. You can tick this option at checkout and the cost will be added to your bill. This is a 24 hour Parcelforce service so if you place your order by 12 noon we will dispatch the same day and you should receive your order the following working day. Please note this does not include weekends or Bank Holidays.

Please note any delivery timescales are indicative only, and reliant on the ability of a third party to make the delivery in the expected timescales . Timothy Taylor's does not accept any liability whatsoever for delayed delivery caused by a third party.

*Please be aware that we can only deliver to UK postcodes (excluding the Channel Islands and UK Overseas Territories).

Returns Policy

We understand that from time to time you may wish to return a product to us.
We have created this 30 day returns policy to enable you to return products to us in appropriate circumstances.
Where you have no other legal right to return a product and receive a refund or exchange, then you will nonetheless be entitled to return a product to us where:
  • we receive the returned product within 30 days following the date of delivery of the product
  • the returned product is unused, in its original packaging, with any labels still attached, and otherwise in a condition enabling us to sell the product as new;
We will give you a refund for the full price of any product properly returned by you in accordance with the terms of this returns policy including the original delivery charges and excluding the costs of returning the product to us.
Where you return a product in contravention of this policy (and where you do not have any other legal right to return the product:
  • we will not refund or exchange the product;
  • we may retain the returned product until you pay to us such additional amount as we may charge for re-delivery of the returned product.
In the case of items arriving damaged, please contact us immediately upon receipt and we will replace and resend the items in question.